Welcome to Niplug.shop. By accessing or using our platform, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By creating an account, purchasing, or selling on Niplug.shop, you confirm that you are at least 18 years old and agree to these Terms. If you do not agree, kindly do not use our platform.

2. Use of the Platform

• You agree to use Niplug.shop only for lawful purposes.

• You are responsible for maintaining the confidentiality of your login credentials.

• You must not misuse the platform, attempt to hack, or interfere with its operations.

3. Seller Responsibilities

If you open a store on Niplug.shop:

• You must provide accurate product details, pricing, and images.

• You are responsible for fulfilling customer orders promptly.

• You must comply with applicable laws regarding sales, products, and taxes.

• Prohibited items (e.g., counterfeit, illegal, or harmful products) are strictly forbidden.

4. Buyer Responsibilities

When shopping on Niplug.shop:

• You agree to provide accurate information during checkout.

• Payments must be made through approved methods on the platform.

• Niplug.shop is not responsible for buyer errors such as wrong shipping addresses.

5. Payments & Transactions

• Payments are processed securely through our integrated systems.

• Niplug.shop may deduct service or commission fees where applicable.

• Sellers are responsible for ensuring their bank/mobile wallet details are accurate.

6. Shipping & Delivery

• Sellers are responsible for timely delivery of products.

• Delivery times may vary depending on location and courier services.

• Niplug.shop is not liable for delays caused by third-party delivery partners.

7. Returns & Refunds

• Refunds and returns are subject to the seller’s individual policy.

• Buyers should contact the seller directly for return requests.

• In cases of disputes, Niplug.shop may mediate but is not obligated to issue refunds on behalf of sellers.

8. Intellectual Property

All content on Niplug.shop (logos, designs, text, images) is owned by Niplug or its licensors. You may not copy, distribute, or use it without permission.

9. Limitation of Liability

• Niplug.shop provides a platform to connect buyers and sellers.

• We are not liable for product quality, delivery issues, or losses resulting from third-party actions.

• Use of the platform is at your own risk.

10. Termination

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraud, or harm the platform’s integrity.

11. Changes to Terms

Niplug.shop may update these Terms & Conditions at any time. Continued use of the platform after changes means you accept the updated terms.

12. Governing Law

These Terms are governed by the laws of Kenya. Any disputes shall be resolved under Kenyan jurisdiction.